Today we’ll review “Texas Trust Home Loans,” which refers to itself a leading, low-cost online mortgage company based in, you guessed it, Texas!
The company makes three big declarations: that they offer low rates, can close your loan in just 21 days, and are top rated based on customer reviews.
Let’s find out more to determine if they are living up to those lofty goals and ultimately making their clients happy.
Texas Trust Home Loans Fast Facts
- Direct mortgage lender that offers home purchase and refinance loans
- Founded in 2015, headquartered in Dallas, Texas
- A dba of parent company American Heritage Capital, LP
- Licensed to do business in five states nationwide
- Low-cost online mortgage lender that aims to close loans in just 15 to 21 days
Texas Trust Home Loans is a Dallas-based direct-to-consumer mortgage lender that offers home purchase loans and mortgage refinance loans.
This means they serve both existing homeowners and those looking to purchase a home, remotely via their call center in Texas.
If you apply, you’ll be working with a loan team online and/or by phone to close your loan, with their aim to fund loans in just 15 to 21 days, which is super fast.
The company got its start back in 2015 and is actually a dba of parent company American Heritage Capital, LP, which also operates brands like Lendova.
At the moment, they are licensed in just five states nationally, including Colorado, Florida, Texas, Virginia, and Washington.
How to Apply with Texas Trust Home Loans
- Call or simply visit their website to begin your loan application
- You can search real-time mortgage rates then apply if you like what you see
- They offer a digital home loan experience from start to finish using the latest tech
- Most tasks can be completed electronically including secure document upload and eSigning of disclosures
To get started with Texas Trust Home Loans, you can call them up directly on the phone or just head over to their website.
My preference is their website, where you can search daily mortgage rates, then compare the many loan options side-by-side to determine which is best for your situation.
Assuming you find something you like, there’s a “next” button located next to each option that leads you directly to a digital mortgage application.
At that point, simply sign up, fill out the online application, upload any required documents, review and electronically sign your loan disclosures online, and you’ll be off to the races.
They say their All Digital Mortgage could save you up to $4,250 due to lower overhead, with the savings passed onto their customers.
Once submitted, you can sign in 24/7 to check loan status, access your to-do list, or get in touch with your loan team if you have questions or concerns.
Texas Trust Home Loans appears to make it easy to apply for and close a loan quickly thanks to their use of the latest fintech.
Loan Programs Offered by Texas Trust Home Loans
- Home purchase loans
- Refinance loans: rate and term, cash out, streamline
- Conforming loans backed by Fannie Mae and Freddie Mac
- Jumbo loans
- FHA loans
- Fixed-rate loans: 10, 15, 20, 25, and 30 year terms
- Adjustable-rate loans: 5, 7, and 10-year ARMs
Texas Trust Home Loans Rates
One advantage to shopping with Texas Trust Home Loans is the fact that you can view mortgage rates directly on their website.
No need to call anyone or reveal any of your personal information first. Simply head to their website and click on “Rates.” They also have some sample mortgage rates right on their homepage.
From there, you’ll be able to tailor your search by providing borrower and property details to get accurate, up-to-date mortgage rates.
You’ll see multiple options that vary in closing costs, with the cheapest interest rates displayed requiring discount points be paid, and the more expensive rates requiring nothing out-of-pocket thanks to lender credits.
This allows you to decide on a perfect combination of rate and fee, whether you want the lowest payment possible or the least amount of fees.
They also advertise on Bankrate, and from what I saw were charging a $1,495 loan origination fee.
It’s unclear if they charge this fee on all their loans, or only via third-party sites where they advertise.
Regardless, it appears that all their loans can be structured so borrowers don’t pay any fees out-of-pocket thanks to those credits.
While Texas Trust Home Loans does not charge an application fee, they do require an upfront payment between $450.00 to $1200.00 (depending on the property type and location) for the cost of the home appraisal, which is non-refundable.
This is pretty standard practice, as all mortgage lenders tend to want some assurance that you won’t apply then go elsewhere for a better deal.
All in all, they seem to offer low rates as advertised, but do take the time to gather several mortgage quotes to ensure you snag a good deal.
Texas Trust Home Loans Reviews
On Bankrate, the company has a perfect 5-star rating from nearly 600 customer reviews, with literally only a couple not rated 5/5.
Additionally, 100% of those who reviewed the company would recommend them to others.
Over at Google, Texas Trust Home Loans has a similarly strong 4.7-star rating from about 300 reviews, so it’s clear they are earning top marks in customer satisfaction consistently.
Their parent company American Heritage Capital isn’t Better Business Bureau accredited, but does have an ‘A+’ rating based on complaint history.
Furthermore, they’ve only had one complaint closed in the past three years, and none in the past 12 months.
In summary, Texas Trust Home Loans seems to live up to their promise of offering low rates, fast closings, and stellar customer service.
I particularly like their transparency when it comes to mortgage rates and fees, and the fact that you can complete most tasks on a self-serve basis if you’re comfortable doing so.
Texas Trust Home Loans Pros and Cons
The Pros
- Offer a digital home loan experience
- Can apply for a mortgage online without any human assistance whatsoever
- Openly display their mortgage rates on their website without need to login
- Transparent about all fees including lender and third-party charges
- Appear to offer low interest rates with limited or no lender fees
- Plenty of loan programs to choose from
- Their parent company has a A+ BBB rating
- Online learning center where they educate on mortgages
- Excellent reviews from past customers across different ratings websites
The Cons
- Only licensed in a small handful of states
- Limited physical locations
- Don’t appear to offer VA or USDA loans
(photo: Ray Bodden)