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Mann Mortgage Review: A Major Montana Mortgage Lender


If you live in Montana or surrounding states, you may have come across Mann Mortgage, a Kalispell, Montana-based mortgage lender.

They appear to be one of the main mortgage players in the Treasure State, having closed over $300 million in home loans there just last year.

The company also does quite a bit of volume in nearby states, with a big focus on home purchase financing. Let’s discover more about this small town, tech-savvy mortgage lender.

Mann Mortgage Fast Facts

  • Direct-to-consumer retail mortgage lender based in Kalispell, Montana
  • Founded in 1989 by North Dakota native Don Mann
  • Funded roughly $1.1 billion in home loans last year
  • Much of their loan volume comes from Montana and the Pacific Northwest
  • Currently licensed in 21 states and the District of Columbia
  • Offer home purchase loans, rate and term refis, and cash out refis

Mann Mortgage got its start all the way back in the late 1980s, founded by North Dakota native Don Mann.

He modeled the eponymous business after 1950s era farming co-ops, whereby resources were pooled to keep lending “personal and local.”

Today, the company boasts 500+ employees across 55 branch locations, and funded more than $1 billion in home loans in 2019.

A good chunk came from the company’s home state of Montana, along with the nearby states of Idaho, Oregon, and Washington.

At the moment, they are licensed in the following states: Alaska, Arizona, California, Colorado, District of Columbia, Hawaii, Idaho, Maryland, Minnesota, Montana, Nevada, New Mexico, North Carolina, North Dakota, Oregon, South Dakota, Texas, Utah, Virginia, Washington, Wisconsin, and Wyoming.

Roughly 70% of the company’s 2019 loan volume was home purchase mortgages, with the remainder split almost evenly between rate and term refinances and cash out refis.

Getting a Home Loan with Mann Mortgage

  • They offer a digital mortgage solution known as SimpleApp powered by Ellie Mae
  • Allows borrowers to apply for a home loan from anywhere including desktop, smartphone, or tablet
  • Can securely upload documents or link financial accounts to quickly complete the process in less than 10 minutes
  • Borrowers are also able to visit a branch or get on the phone with one of their loan officers

They say you can apply for a home loan in 10 minutes or less thanks to their online mortgage application known as SimpleApp.

Once at their website, you simply click on “Apply Now,” at which point you’ll be asked to select your state.

Then you select a branch location and you’ll be sent to their digital mortgage application powered by Ellie Mae.

It allows you to input all of your information quickly and securely, compare loan options and loan rates, upload documents, link financial accounts, and save your progress as you move along.

You can opt-in to receive status updates and reach out to a loan officer at any time if you need assistance.

Their goal is to streamline the mortgage application process while also providing human support if and when you need it.

Mann Mortgage also has a loan officer directory and branch locator on their website if you’ve been referred to someone specific or prefer to get in touch with a loan officer first.

In summary, you’ve got options when it comes to applying for a mortgage, whether you’re tech savvy or not.

Loan Types Offered by Mann Mortgage

Mann Mortgage Rates

For one reason or another, Mann Mortgage does not display their mortgage rates on its website.

This is completely normal and ultimately some lenders do and some don’t. It doesn’t mean their rates are good or bad or average, it’s just that they don’t advertise them.

As such, you’ll need to either apply for a mortgage or get in touch with a Mann Mortgage loan officer to receive pricing.

I generally recommend that you get pricing before applying with a certain mortgage lender just to ensure they offer low rates and fees.

The same goes for their lender fees – there isn’t any mention of them on their website, so again you’ll need to inquire about things like a loan origination fee, underwriting and processing fees, and so on.

The good news is they seem to be very well-liked and have excellent customer satisfaction, so there’s a good chance their interest rates and fees are competitive, otherwise former customers probably wouldn’t be so positive.

But always put in the time to shop around if you want to be absolutely sure you’re getting the best deal out there.

Mann Mortgage Reviews

The company has over 14,000 reviews on SocialSurvey with a 4.89-star rating out of 5, which is beyond excellent.

Mann Mortgage also landed in the top-10 for medium-sized mortgage lenders in terms of customer satisfaction.

On Zillow, they have an even better 4.96-star rating out of 5 based on over 700 customer reviews, which often say the mortgage rate was lowered than expected.

On LendingTree, they have a 4.7-star rating out of 5 on about 60 reviews, with 92% of customers recommending them.

While they aren’t a Better Business Bureau accredited company, they do have an A+ BBB rating, which is based on complaint history (none at the time of this writing).

All in all, Mann Mortgage appears to offer a good mix of technology with a local, small business feel that hopefully isn’t too corporate or bureaucratic.

If you live in one of the states they’re licensed in, they could be a good fit for your home loan needs.

Mann Mortgage Pros and Cons

The Pros

  • Digital mortgage application powered by Ellie Mae
  • Excellent customer reviews across several ratings websites
  • Physical branch locations for those who prefer face-to-face consultation
  • Lots of loan programs to choose from
  • A+ BBB rating

The Cons

  • Not licensed in all states
  • Do not advertise mortgage rates or lender fees
  • Will likely transfer servicing rights to a different loan servicer

(photo: edward stojakovic)

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